Bus Services Suspended in Mexico Following Highway Insecurity Incidents

strategic national routes and forces thousands of users to modify their itineraries.## Companies Announce Total Suspension Until Further Notice ETN Turistar reported that its service is “temporarily suspended” due to incidents in various regions of the country. The company recommended making ticket changes and enabled direct customer service via the number 800 8000 386. Additionally, it invited users to communicate via direct message on social media to resolve queries. The company explained it prioritizes safety given the current situation. Meanwhile, Estrella Roja announced it would halt operations across all its services until further notice. The company emphasized that this measure exclusively reflects its commitment to the well-being of passengers and employees.## National Context: Highways Under Pressure and Preventive Alert Federal and state highways have reported incidents in several strategic sections. Transportation companies reacted following the takedown of Nemesio Oseguera Cervantes, alias “El Mencho,” a criminal leader with a presence in the western part of the country. This event triggered roadblocks and high-risk situations in corridors connecting the Bajío, western, and central regions of the national territory. The companies decided to halt operations while authorities reestablish safe conditions. Although the companies did not detail official figures for canceled services, both operate daily routes connecting key cities. The suspension affects long-distance travel and executive services.## Customer Support and Ticket Changes The companies activated immediate support protocols for users with purchased tickets. ETN enabled telephone lines and digital channels to manage refunds or changes without penalty. Estrella Roja indicated it would promptly announce the resumption of service. It also requested understanding regarding the disruptions resulting from the preventive measure. Thousands of passengers face logistical adjustments, particularly on routes connecting Mexico City, Puebla, Querétaro, and destinations in the Bajío region. Nevertheless, companies prioritize the integrity of travelers and operators.## Impact on National Mobility and the Economic Chain Passenger ground transport represents a pillar of the country’s interurban mobility. The temporary suspension creates pressure on bus terminals and forces users to seek alternatives. Furthermore, the interruption affects connections to airports, tourist destinations, and industrial centers. The measure highlights the vulnerability of the highway network to high-impact events. Meanwhile, federal authorities maintain operations at strategic points to ensure order. Companies will assess the situation before reinstating services.## Safety as a Priority Amidst an Uncertain Outlook The bus lines emphasized that the decision is preventive. The priority is to avoid risks during transit in areas with recent incidents. Consequently, the resumption of services will depend on conditions verified by authorities and security forces. Until then, users should consult official channels for updates. The suspension confirms that highway safety has become a determining factor for ground transportation operations. Monitoring will continue in the coming hours.######The post